HP LaserJet M277 Review: Reliable Performance for Small Offices

The HP LaserJet M277, part of the popular HP Color LaserJet Pro MFP series, stands out as a compact, multifunction color laser printer designed with small offices and home users in mind. In this review, we will assess the reasons users might encounter issues with this printer, provide a detailed guide for addressing common problems, and sum up the overall user experience the device provides.

Reasons for User Problems with the HP LaserJet M277

Though the HP LaserJet M277 offers a robust feature set—including printing, scanning, copying, and faxing in a small footprint—not all users enjoy a seamless experience. Several common factors can lead to difficulties:

• Complex Initial Setup: Many users report challenges during the initial installation process, particularly when connecting the device to a wireless network or installing HP’s driver software. The device comes with a small touchscreen, and navigation through setup menus isn’t always intuitive, which can result in misconfiguration.
• Wireless Connectivity Issues: Like many networked printers, the M277 can lose connection with Wi-Fi networks. Firmware glitches and router compatibility problems may result in the printer suddenly appearing as “offline,” especially if the wireless network is unreliable or frequently changes channels.
• Print Quality Problems: Over time, users might notice streaks, faded colors, or spots on prints. These issues usually stem from worn-out toner cartridges, clogged or dirty print heads, or incompatible paper types being used.
• Paper Jams and Feeding Errors: The compact design, while a strength for small workspaces, means the printer’s internal pathways are tightly packed, making it sensitive to paper quality. Thin or warped paper can cause jams or misfeeds. Improper loading of the input tray is another contributing factor.
• Supply and Cost Concerns: HP’s use of proprietary toner cartridges and embedded chips can force users to replace cartridges sooner than necessary or prevent the printer from accepting third-party alternatives, driving up operating costs.

These challenges can frustrate users, particularly those without a background in IT support or previous experience with laser printers. Thankfully, most issues can be resolved with some troubleshooting and preventative care.

Step-by-Step Guide to Resolving Common HP LaserJet M277 Issues

To improve your experience with the HP LaserJet M277, follow these step-by-step instructions based on common user complaints:

1. Streamlining the Setup Process
   • Begin by unpacking the printer and removing all packing tape and inserts. Place it on a stable, flat surface near your router if you plan to use Wi-Fi.
   • Download the latest driver package directly from HP’s official support website instead of using the CD included in the box. This ensures you get updated software compatible with your operating system.
   • Connect the printer to power but wait to connect to your PC until prompted by the installation software.
   • During wireless setup, select the SSID for your 2.4GHz network (HP printers may have connection issues on 5GHz networks). Enter the Wi-Fi password carefully, ensuring there are no typos.
   • Complete the setup via the touchscreen, following on-screen prompts to configure language, region, and print preferences.
2. Fixing Wireless Connectivity Problems
   • If your printer goes offline, check that it is powered on and that the Wi-Fi indicator is illuminated.
   • Power cycle both your printer and your wireless router. Wait several minutes for both to reboot before attempting to reconnect.
   • Reset the printer’s network settings via the control panel (Setup > Network > Restore Network Settings) and reconnect to Wi-Fi using the wizard.
   • Ensure the router’s firmware is up to date and check that no MAC filtering or access control features are blocking the printer.
   • Assign a static IP address to the printer from your router settings to prevent it from losing its network location during DHCP lease renewals.
3. Addressing Print Quality Issues
   • Use genuine HP toner cartridges to ensure optimal performance. If using third-party cartridges, be aware that some may not deliver consistent results.
   • Remove cartridges and gently rock them from side to side to redistribute toner before reinstalling.
   • Run a cleaning cycle via the printer’s menu (Setup > Service > Cleaning Page).
   • Avoid using damp, wrinkled, or incompatible paper types. Select ‘Print Settings’ to match the paper type in the input tray.
   • If issues persist, check the imaging drum and internal rollers for signs of wear or toner buildup; clean gently with a lint-free cloth.
4. Resolving Paper Jams and Feeding Errors
   • Power off the printer and open all access panels. Gently remove jammed paper, pulling in the direction of the paper path to prevent tearing.
   • Check the input and output trays for foreign objects or debris.
   • Fan your paper stack before loading, and do not overfill the tray. Make sure paper guides are snug against the stack.
   • Use only fresh, high-quality paper within the recommended weight range (typically 60-163 gsm).
5. Managing Supply and Cost Concerns
   • Enable ‘Economode’ or ‘Draft Mode’ in printer settings for everyday documents, which saves toner.
   • Track toner levels via the printer’s control panel and reorder supplies before running out. Avoid disabling HP’s cartridge protection if you plan to use third-party cartridges.
   • Sign up for HP’s Instant Ink or toner subscription services if available in your region, which can reduce running costs and ensure timely refills.

Conclusion

The HP LaserJet M277 is a capable all-in-one color laser printer, well-suited for home offices and small businesses. Its compact size, strong print quality, and multifunction capabilities make it a practical choice for users with moderate printing needs. However, users may encounter some hurdles—particularly during setup, wireless connectivity, and ongoing maintenance. By understanding the root causes of common problems and following practical troubleshooting steps, most issues can be resolved quickly without expert intervention.

While the cost of supplies and some quirks in user experience are worth noting, the M277’s reliable performance and long-term durability keep it competitive in its class. For users who prioritize color printing, scanning, and copying in a small workspace, the HP LaserJet M277 remains a solid investment—provided you’re prepared to troubleshoot occasional snags and stay diligent about routine maintenance.